Microsoft Dynamics 365 Field Service

Effortlessly manage your field services with Microsoft Dynamics 365 Field Service, a solution engineered to enhance operational efficiency, elevate customer satisfaction, and empower your business with real-time insights. Delivered and customized by Flectic, this solution enables SMEs to thrive by simplifying complexities and driving sustainable growth.

Customer Services

Optimize Your Field Service Operations

With Microsoft Dynamics 365 Field Service, you can unlock unmatched efficiency and customer delight. Here's what makes it stand out
Intelligent Scheduling and Self-Service
Help customers plan and manage service appointments through a user-friendly portal powered by Microsoft Power Apps. Maximize productivity with an autonomous scheduling agent
Streamlined Communication
Stay connected with automated service reminders and notifications via email or text, keeping customers informed every step of the way.
Personalized Post-Engagement Surveys
Enhance customer relationships by collecting actionable feedback from automated and tailored post-service surveys.
Efficient Problem Resolution
Equip your technicians with Copilot's AI assistance to quickly search manuals, ensuring faster issue resolution.
Seamless Work Order Management
Collaborate effortlessly with integrated tools like Microsoft Teams and Outlook that simplify workflow and customer communication.
Custom AI Features with Copilot
Gain real-time support through Copilot’s natural language interaction, helping teams find answers and next steps instantly.
Third-Party Integration
Easily merge this platform with your existing tools and CRM systems for a unified, efficient workflow.
Your Trusted Microsoft Dynamics 365 Partner
We don't just implement systems; we deliver scalable, intelligent solutions tailored to your unique needs. Here's why businesses partner with us for their digital transformation
What Sets Flectic Apart

Proven Expertise in Dynamics 365

From implementation to customization, our team ensures Dynamics 365 works seamlessly for your business processes.

Industry-Specific Solutions

Whether you're in manufacturing, retail, or professional services, our solutions align with industry best practices and your specific operational needs.

scale

Scalable and Cost-Effective Systems

We design solutions that grow with you, providing flexibility and minimizing costs along your growth trajectory.

Ongoing Support and Training

Our proactive approach ensures you get the most out of your investment with continuous support, training, and optimization.

Customer-Centric Approach

We focus on long-term partnerships to ensure your success goes beyond deployment.

Why Partner with Flectic?
Collaborating with Flectic means working with a team that truly listens to your needs. Our expertise in ERP solution implementation ensures that Microsoft Dynamics 365 Business Central becomes a seamless part of your business strategy. With a focus on operational excellence, real-time insights, and cost-effective scalability, we help you simplify complexity while powering growth.

Elevate Your Business with Flectic Today

Discover how we can transform field service management for your business. Get in touch now to schedule a consultation, or explore how Dynamics 365 can revolutionize your workflows.